When your water heater fails at 6 AM on a January morning in Granite Falls, or a sewer line backs up into your Hickory basement on Saturday night, you can’t wait until Monday for a callback. You need immediate dispatch, rapid response, and a plumber who shows up ready to fix the problem—not schedule an estimate for next week. That’s exactly what 1-Tom-Plumber delivers: emergency-focused plumbing service with a perfect 5.0-star rating and the fastest response times in the Unifour region. Located on Falls Avenue, our trucks use the US-321 corridor to reach families and businesses from Lenoir down to Hickory within minutes—not hours.
We’re not the company you call for routine maintenance appointments scheduled two weeks out. We’re the emergency responders who answer the phone 24/7/365, dispatch immediately, and arrive with the tools and expertise to stop disasters before they escalate. Whether you have a vacation home on Lake Rhodhiss with a burst pipe threatening your investment, a business on US-321 with customers waiting while your bathroom backs up, or a historic Granite Falls home where aging cast iron pipes just failed catastrophically, we bring the urgency and competence that true emergencies demand.
24/7 Services for the Unifour Region
1-Tom-Plumber specializes in the emergency plumbing situations that can’t wait—responding immediately with the equipment and expertise to resolve problems fast:
- Emergency Drain Cleaning – Instant Response — When your main sewer line backs up, every minute counts. Raw sewage backing into your home creates health hazards and property damage that compound rapidly. We respond immediately with professional cable augers and industrial hydro-jetting equipment (up to 4,000 PSI) that clears root intrusions, grease accumulation, and foreign object blockages completely. For wooded Lake Rhodhiss lots where mature tree roots aggressively seek moisture in sewer lines, our hydro-jetting doesn’t just poke holes through roots like cable snakes—it scours pipe walls clean, restoring full flow and preventing rapid regrowth.
- Water Heater Rescue – Same-Day Replacement — A dead water heater in Sawmills during a Foothills winter isn’t just inconvenient—it’s unacceptable. We provide emergency water heater service with same-day replacement when repair isn’t viable. Whether your existing tank heater is leaking, your tankless system has failed, or you need immediate installation of a new unit, we arrive prepared with common sizes and models. We handle water extraction if the failed unit caused flooding, reconnect gas or electric lines safely, and test operation before we leave. You’re not waiting three days for hot water—you’re getting it fixed today.
- Sewer Line Repair & Replacement — The Foothills terrain presents unique challenges: shallow bedrock in some areas, heavy red clay in others, and rocky soil that makes excavation difficult throughout. When cast iron sewer lines corrode through (common in historic Granite Falls homes built before 1970) or clay pipes collapse under ground pressure, we handle the complete repair—excavation through challenging soil, removal of failed sections, installation of modern PVC pipe, proper backfill and compaction, and landscape restoration. We don’t just patch problems—we fix them permanently.
- Burst Pipe Emergency Response — Frozen pipes that burst overnight, supply lines that rupture from corrosion, water heaters that explode from pressure buildup—these disasters flood homes rapidly and cause exponential damage every hour. We respond immediately to shut off water, stop the flooding, extract standing water, and repair the failed component. For Lake Rhodhiss vacation homes where owners aren’t present when disasters occur, our rapid response prevents catastrophic losses.
- Leak Detection for Hidden Water Loss — Old mill homes in Granite Falls and Hickory often have hidden leaks in cast iron supply lines, beneath concrete slabs, or inside walls where slow seepage causes mold growth and structural damage before becoming obvious. We use electronic leak detection to pinpoint problems without demolition, then implement targeted repairs that preserve your property. For homes with unexplained water bills or mystery moisture problems, this diagnostic approach finds and fixes issues efficiently.
- Gas Line Repair & Installation — Natural gas and propane systems require licensed expertise and immediate response when problems occur. Gas leaks, damaged lines, appliance hookups, and pressure testing—we handle all residential gas plumbing safely and to code. For homes converting to gas appliances or experiencing gas odors, we respond with the urgency these situations demand.
- Commercial Plumbing Emergency Service — Businesses along the US-321 corridor can’t afford extended downtime when plumbing fails. Restaurant grease traps backing up, retail bathroom floods, office building sewer failures—we understand that every hour of closure costs money and reputation. We prioritize commercial emergencies with rapid dispatch and experienced technicians who work efficiently to restore operations.
- Fixture Repair & Replacement — Toilets that won’t stop running, faucets spraying water everywhere, garbage disposals that have failed—these aren’t always emergencies, but they become urgent when guests arrive or daily life gets disrupted. We carry common fixtures and parts, enabling same-visit resolution for most repair and replacement needs.
Serving Granite Falls, Lake Rhodhiss, and Hickory
Located on Falls Avenue in Granite Falls, our trucks use the US-321 corridor to provide rapid response times from Lenoir down to Hickory. Whether you have a vacation home on Lake Rhodhiss where burst pipes threaten your investment, a business on US-321 where plumbing failures shut down operations, or a family home in Granite Falls, Hickory, or Lenoir where emergencies can’t wait, we bring the same immediate dispatch and urgent response that defines our service.
We serve the lakefront properties around Lake Rhodhiss where seasonal vacation homes require rapid response when owners aren’t present, the historic mill town homes in Granite Falls where aging cast iron pipes fail without warning, the residential neighborhoods throughout Hickory where families need reliable emergency service, and the commercial corridor along US-321 where businesses can’t afford extended downtime. We’re familiar with the Foothills terrain that complicates excavation, the rocky soil that challenges underground repairs, and the mix of old and new construction throughout the Unifour region.
Our immediate response zone includes Granite Falls, Hickory, Lenoir, Sawmills, Hudson, Rhodhiss, and the surrounding Caldwell and Catawba County communities. When emergencies strike anywhere in the Unifour region, we’re the rapid responders who arrive prepared to fix problems—not schedule callbacks.
Why Locals Call 1-Tom-Plumber First
Perfect 5.0-Star Rating Reflects Our Urgency — Our spotless 5.0-star rating isn’t about being the friendliest plumber—it’s about being the most reliable when emergencies strike. We answer the phone 24/7, dispatch immediately, arrive when we say we will, and fix problems correctly the first time. For families and businesses facing plumbing disasters, that reliability is everything.
Immediate Dispatch, Not Appointment Scheduling — When you call 1-Tom-Plumber, you’re not getting an appointment scheduler who offers Tuesday afternoon three days from now. You’re getting immediate dispatch—a technician heading to your location within minutes. For true emergencies where every hour increases damage and costs, this response model is what separates disaster from inconvenience.
No-Nonsense Approach to Emergencies — We don’t show up to give estimates and schedule return visits. We arrive with fully stocked trucks, diagnose problems quickly, explain solutions clearly, and implement repairs immediately. You’re not paying for multiple trips or waiting for parts to be ordered—we fix it now. This direct approach respects your time, your property, and your urgency.
Transparent Pricing Before Work Starts — Even in emergencies, you deserve to know costs before we start. We provide clear pricing for repairs, explain your options honestly, and let you make informed decisions. No surprise bills, no hidden fees, no pressure tactics—just honest communication and fair pricing for emergency service.
Licensed, Insured, and Experienced — Our technicians are state-licensed plumbers with comprehensive liability insurance and years of experience handling Unifour region emergencies. We’re qualified for everything from simple fixture repairs to complex sewer line excavations through rocky Foothills soil. This professional credibility ensures work is done correctly and safely.
Local Knowledge of Foothills Infrastructure — We understand the challenges specific to this region: cast iron pipes in historic Granite Falls homes, rocky excavation conditions in Foothills terrain, tree root problems around Lake Rhodhiss, and the mix of residential and vacation properties throughout the area. That local expertise means faster diagnostics and more effective solutions.
Call Now for Immediate Dispatch
Call 1-Tom-Plumber at (828) 278-8599 or Request Emergency Service Online for immediate response to plumbing emergencies throughout Granite Falls, Hickory, and the Unifour region.
Whether you’re facing an active disaster (burst pipe, sewer backup, water heater failure, gas leak) or need urgent repair (drain blockage, leak detection, fixture failure), we provide the immediate dispatch and rapid response that true emergencies demand—the no-nonsense approach that’s earned us a perfect 5.0-star rating and made us the first call for families and businesses when waiting isn’t an option.
